flowground for Business Customers

Our experts provide individual consulting and professional support

flowground: Contact Telekom

Want to know if flowground suits your needs?

We offer advice by telephone or personal appointment at your location:

We advise you individually, and of course free of charge and without obligation.
flowground: Handshake

Have any questions about using the platform?

Our flowground experts are at your side with personal support for all technical concerns:

Mon - Fri 8 a.m. - 8 p.m., troubleshooting around the clock
flowground: Telekom personal Support

Personal advice

No anonymous call centre: The flowground experts are there for you in person – by telephone or, if required, at your premises.

flowground: Telekom professional Support

Professional support

We offer technical support for managed connectors and are available by telephone to answer all your questions about the flowground platform.

flowground: Telekom Guided Tour

Guided onbording

The first time you start, an intuitive online guided tour will take you through the functions of the platform step by step.

FAQs: Find answers to your questions directly.

Can I test flowground for free?

With the Trial-Edition, Telekom offers interested users a test version with full functionality that can be used productively free of charge for three months. If you do not wish to continue using flowground after the test period, you don’t need to do anything. The test booking is not automatically extended, and expires after the test phase.

However, you can upgrade to the fee-based Pro-Edition at any time during the test phase and immediately continue to work – including the flows you have already built.

How does the provision of flowground work?

Provision of the flowground project room is managed via the TelekomCLOUD portal. This requires a one-time registration at the TelekomCLOUD marketplace, including the double opt-in process required for data protection reasons. After the account has been created, you will be provided with access to the flowground platform in the dashboard of the TelekomCLOUD portal under “My Cloud”> “My Products”.

Is there a minimum contract period?

All flowground editions are available with a minimum contract term of one month. Contracts can be terminated with one month’s notice to the end of the minimum contract term. If no notice is given, the contract is automatically extended by the minimum contract term.

How and where is flowground run?

The platform is developed according to the high security standards of Deutsche Telekom and operated in Telekom’s own data centres in Germany. The processing of the integration flows and the data exchange between connected applications takes place EU GDPR-compliant within the platform, enabling system integrators to ensure secure data exchange between their software solutions.

Can I still use connectors or flows I created in the Trial-Edition after the expiry of the three-month free trial phase?

During the trial phase, you can convert your free Trial-Edition into a Pro-Edition at any time. In this instance, all settings, flows or connectors are retained and can still be used. If the conversion takes place before the expiry of the Trial-Edition, current flows will not be stopped. If it happens after the expiry of the Trial-Edition, there is a 30-day grace period during which the flows can be restarted. After the grace period has expired, the project room is automatically deleted.

flowground success stories

  • Logata Digital Solutions Logo
  • Telekom-Logo
  • flowground: Starke + Reichert
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